Psychosocial safety specialists · Victoria & Australia-wide

Building workplaces where people do their best work

Consulting, investigating and training on psychosocial risk, led by former WorkSafe psychosocial inspectors who know exactly what the regulator expects, because they used to be the regulator.

Frontline to frontlineA former paramedic & a former police officer, both former WorkSafe inspectors
IndependentWorkplace investigations & psychosocial advisory
Australia-wideRemote, regional & metro sites
Our services

Three ways we work with you

Clear, practical support for organisations navigating psychosocial risk, workplace complaints and regulatory obligations.

01

Psychosocial Investigations

Impartial, evidence-based investigations into inappropriate workplace behaviour, run by people who've conducted regulatory investigations from the other side of the table.

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02

Psychosocial Risk Consultancy

We conduct psychosocial risk assessments, identify hazards such as high job demands, low role clarity, poor support and workplace conflict, and help you build practical prevention plans.

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03

Training

Practical, face-to-face or virtual training that helps leaders and employees recognise psychosocial hazards, understand their legal duties, and respond early.

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Why organisations work with us

We know what good looks like from the regulator's side

Our founders are former WorkSafe psychosocial inspectors. We've conducted regulatory investigations, assessed employer compliance, and issued improvement notices. That experience means we know exactly what good looks like from the regulator's perspective, and we bring that knowledge to every engagement.

A lot of consultancies will help you document your risks and tick your compliance boxes. We do that too, but it's not where we stop. We work with organisations to shift how people are led, supported, and treated at work.

"The organisations that get psychosocial safety right aren't the ones with the best paperwork. They're the ones where people actually want to show up."
2
Former frontline responders, paramedic & police, now working upstream
2
Former WorkSafe Victoria psychosocial inspectors on the team
NZ + AU
Cross-cultural, cross-jurisdiction policing experience
3
Core services, investigations, advisory & training
Founders

Two frontlines.
The same pattern.

Clear Boundaries brings together frontline experience, regulatory insight and an understanding of what psychosocial harm looks like in real workplaces.

Abbie Janssen

Abbie Janssen

Co-founder · Former WorkSafe Inspector

Abbie started her career as a paramedic. Then a back injury took that career away from her, and gave her something else instead: a firsthand understanding of what happens when workplaces don't look after their people.

She moved into occupational health and safety, completed a postgraduate qualification in OHS and Environmental Management Systems, and spent years as a WorkSafe inspector, walking into businesses after bullying, harassment, or unmanageable workload had already taken its toll, and seeing exactly what the good workplaces did differently.

Former paramedicPostgrad OHS & EMSFormer WorkSafe inspector
Charlie Cole

Charlie Cole

Co-founder · Former WorkSafe Psychosocial Inspector

Charlie's path ran alongside a different version of the same problem. A police officer with both New Zealand and Victoria Police, then a WorkSafe Victoria psychosocial inspector, her background is in gathering evidence, interviewing people, and working out what happened and why.

Being Māori and Pākehā, she's always brought a cross-cultural lens to that work, and she knows what it's like to be on the other side of it too, having experienced bullying, harassment, and job demands that never let up.

Former NZ & VIC PoliceFormer WorkSafe psychosocial inspectorCross-cultural practice

Two different frontlines. The same pattern, over and over: organisations reacting to psychosocial hazards only after the damage was already done. That's why Clear Boundaries exists, not to add more paperwork, but to help organisations get ahead of the risk.

Who we work with

Common situations when clients call us

Often, the first conversation happens when something has already shifted, a complaint, a notice, a difficult pattern or a growing concern.

A bullying or harassment complaint has been lodged and you need an independent investigation
You've received a WorkSafe notice or inquiry about psychosocial hazards
You need a psychosocial risk assessment to meet your OHS obligations
Your managers don't know how to identify or respond to psychosocial hazards
You want to build a psychosocial hazard management framework before a problem arises
An employee has raised concerns about workload, role clarity, or workplace behaviour
You're losing good people and suspect workplace culture is part of the problem
You want to go beyond compliance and build a place people can do their best work
What our clients are saying

Trusted when the work matters.

"From the support provided by Clear Boundaries we have substantially matured our internal systems, policies, risk management processes, and governance arrangements."

Damian H.

"Great to talk through the scenario and apply it to our workplace."

Training client

"Delivered everything in the brief."

BUPA